Swedish Point of Single Contact

Verksamt.se is the Swedish Point of Single Contact (PSC). Verksamt.se is part of the EUGO network which gathers all national points of single contact.

The role of the PSC is to assist service providers who wish to provide services in Sweden, by connecting them with the relevant competent authorities and helping them complete all relevant procedures.

The Services Directive is a European piece of legislation that aims to make life easier for businesses providing or using services in the European Union. Each member state provides a Single Point of Contact to help service providers complete necessary administration on-line.

Helpdesk

The Point of Single Contact also consists of a helpdesk, operated by the Swedish National Board of Trade. The helpdesk answers general questions on the Services Directive, and helps service providers and service recipients with information concerning the interpretation and application of the Services Directive.

Consumers

The Services Directive also strengthens the rights of recipients of services. Konsument Europa provides general information about the Services Directive to recipients who are consumers. Konsument Europa is a part of the Swedish Consumer Agency and a member of the European Consumer Centre Network.